Logitech 994-000194 Extended Service for Phone / Email Support, Parts Replacement and On-Site Exchange, 2-Year

Keep your video collaboration systems operational and your teams productive with Logitech 994-000194 2-Year Extended Service. This Logitech service plan is designed for enterprises that require uninterrupted conferencing, monitoring and security operations — providing 24/7 phone and email support with a 1-hour response SLA and full parts replacement. Backed by a 2-year limited warranty, the plan includes advanced hardware replacements and on-site exchange to reduce downtime for critical meeting rooms, surveillance monitoring stations and hybrid-workspaces.

A single technical point of contact simplifies escalations and accelerates issue resolution, while management features deliver actionable insights into space and device usage so you can optimize deployments. Logitech Select-level expertise also covers major collaboration platforms like Microsoft Teams and Zoom Rooms, ensuring consistent performance across your AV and security integrations. Ideal for IT, AV and security teams that need predictable uptime, rapid RMA and proactive monitoring capabilities. Add this extended service to your deployment to protect uptime and maximize ROI — contact sales or add to cart to secure continuous operations for conferencing, surveillance and monitoring environments.

• Minimize downtime with 24/7 phone and email support and a guaranteed 1-hour response to critical issues
• Fast advanced hardware replacements and on-site exchange to restore meeting rooms and monitoring stations quickly
• Single technical point of contact for streamlined troubleshooting and faster escalations
• Complete device coverage and parts replacement under a 2-year service plan to protect your investment
• Advanced management and usage insights to optimize room occupancy, monitoring, and security deployments