i3 CMS-CP Concierge PLUS Services Program, Dedicated Phone Number

Ensure uninterrupted security operations with a dedicated point of contact and prioritized phone support. The i3 International Concierge PLUS Services Program is a Licenses & Warranties offering designed to streamline support and reduce mean time to resolution for security, surveillance, and monitoring systems. As part of this service, the CMS-CP license (Manufacturer Part Number: CMS-CP) provides a Dedicated Phone Number for fast access to trained technicians and concierge-style case handling.

This license helps IT and security teams by consolidating support requests, coordinating escalations, and scheduling preventative maintenance so cameras, access control and alarm systems remain operational. The Concierge PLUS package emphasizes proactive monitoring support, configuration guidance, and implementation assistance that improves system uptime and reduces administrative overhead. Ideal for enterprise deployments and managed service providers, the Concierge PLUS license integrates with existing monitoring workflows and third-party service providers.

Add the i3 International Concierge PLUS (CMS-CP) license to your Licenses & Warranties portfolio to centralize support and enhance surveillance reliability. Contact your account representative to enable the Dedicated Phone Number and begin prioritized monitoring support.

• Dedicated phone number for immediate, prioritized support to minimize downtime and speed resolution
• Concierge PLUS Services Program for proactive case management, escalation, and scheduling of maintenance
• Single-license management (Manufacturer Part Number: CMS-CP) simplifies compliance and renewals
• Expert assistance for security, surveillance, and monitoring system troubleshooting and configuration
• Improves response coordination between onsite teams and remote monitoring services for reliable operations