Lantronix CWDM-A2A845LCR-B-L1Y3 Three-Year Subscription for Technical Support

Ensure uninterrupted operation of your Lantronix CWDM-A2A845LCR-B deployment with the Lantronix Three-Year Level 1 Technical Support subscription (Software & Licenses). This service delivers 24/7 direct technical assistance and a guaranteed 4-hour response time to quickly resolve issues that could impact network uptime, security cameras, surveillance recorders, and remote monitoring systems. Over the 3-year term you’ll receive configuration support, the Help Ticket Portal for streamlined case management, and proactive software updates to maintain secure, compliant firmware.

Designed for IT, security and operations teams, the Level 1 subscription pairs a dedicated Technical Account Team with hands-on onboarding and real-time troubleshooting to accelerate deployments and reduce operational risk. The service is ideal for CWDM network environments and converged infrastructure where predictable support SLAs and software maintenance are essential. Protect your Lantronix hardware investment and improve lifecycle reliability with ongoing technical guidance and updates. Purchase this subscription to strengthen your networking and surveillance deployments or contact sales to schedule onboarding assistance.

• 24/7 direct technical support to minimize downtime and keep critical networking, security and surveillance systems online
• 4-hour service response time for rapid troubleshooting and fast remediation of incidents
• Three-year coverage to protect your investment and ensure consistent software updates and lifecycle support
• Expert configuration assistance and Technical Account Team to speed device onboarding and reduce deployment risk
• Access to Help Ticket Portal and proactive software update management for secure, reliable remote monitoring