Lantronix CWDM-A2A847LCR-B-L1Y3, Three-Year Subscription for Technical Support

Ensure uninterrupted operation of your security and networking deployments with the Lantronix three-year software & licenses subscription. This Level 1 technical support plan is designed to deliver rapid, expert assistance for the Lantronix CWDM-A2A847LCR-B, combining 24/7 direct technical support with a guaranteed 4-hour service response time. The subscription covers configuration help, software updates, access to a help ticket portal and a dedicated technical account team so your IT and security teams can focus on core operations rather than firefighting. By choosing this Lantronix software & licenses service, you get proactive support for monitoring, surveillance and physical security integrations, reduced mean time to repair (MTTR), and consistent maintenance across your fiber networking equipment. The three-year limited warranty and included Online Services provide predictable coverage and peace of mind for large-scale or mission-critical deployments. Ideal for security integrators, IT departments and managed service providers—add this subscription to your deployment to improve uptime and operational efficiency.

• 24/7 direct technical support to minimize downtime and keep your monitoring and surveillance systems online
• 4-hour service response for fast issue triage and accelerated remediation
• Dedicated technical account team for expert onboarding, configuration and software updates
• Three-year subscription ensuring long-term continuity and predictable support costs
• Includes help ticket portal and Online Services for streamlined case tracking and software maintenance