Lantronix CWDM-A2A851LCR-B-L1Y3 Three-Year Subscription for Technical Support
Special Order Item
This item is available by special order. Lead times may vary. Please contact us for availability and estimated delivery.
Key Features
- 24/7 dedicated Level 1 technical support to minimize downtime and keep critical networks and surveillance systems online
- 4-hour service response window for rapid troubleshooting and remediation of CWDM hardware and software issues
- Three-year subscription delivers long-term reliability and predictable support budgeting for IT and security teams
- Proactive device onboarding, configuration assistance, and software updates to accelerate deployment and reduce onsite visits
- Access to a Technical Account Team and Help Ticket Portal for prioritized case handling and clear escalation paths
Quick Specifications
- Product Model
- CWDM-A2A851LCR-B-L1Y3
- Brand Name
- Lantronix
- Product Type
- Service
- Manufacturer Part Number
- CWDMA2A851LCRBL1Y3
Product Information Tabs
Overview
Ensure continuous operation of your CWDM infrastructure and connected security systems with the Lantronix CWDM-A2A851LCR-B Level 1 three-year software subscription. This Lantronix software & licenses service provides 24/7 direct technical support, a guaranteed 4-hour service response time, and a dedicated Technical Account Team to streamline device onboarding, configuration, software updates and real-time troubleshooting.
Designed for networking, monitoring and surveillance environments, the subscription reduces mean time to repair and protects uptime for critical applications. The service supports the Lantronix CWDM-A2A851LCR-B product and includes access to a Help Ticket Portal and prioritized escalation — delivering predictable support for security, remote monitoring and IT operations. With a three-year limited warranty and proactive account management, your team gains confidence and faster resolution without increasing internal headcount.
Purchase this Level 1 three-year technical support subscription to safeguard your networked security and surveillance deployments and ensure consistent performance. Contact sales to activate coverage and start onboarding your devices today.
Features
- 24/7 dedicated Level 1 technical support to minimize downtime and keep critical networks and surveillance systems online
- 4-hour service response window for rapid troubleshooting and remediation of CWDM hardware and software issues
- Three-year subscription delivers long-term reliability and predictable support budgeting for IT and security teams
- Proactive device onboarding, configuration assistance, and software updates to accelerate deployment and reduce onsite visits
- Access to a Technical Account Team and Help Ticket Portal for prioritized case handling and clear escalation paths
| General Information | |
|---|---|
| Brand Name | Lantronix |
| Manufacturer | Lantronix, Inc |
| Product Type | Service |
| Manufacturer Part Number | CWDMA2A851LCRBL1Y3 |
| Service Information | |
| Provided Support | Configuration, Help Ticket Portal, Software Update, Technical Account Team |
| Product Supported | Lantronix CWDM-A2A851LCR-B |
| Warranty | |
| Limited Warranty | 3-Year |