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Lantronix CWDM-A2A851LCR-B-L1Y3 Three-Year Subscription for Technical Support

SKU: CWDM-A2A851LCR-B-L1Y3 Lantronix

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Lantronix CWDM-A2A851LCR-B-L1Y3 Three-Year Subscription for Technical Support
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Key Features

  • 24/7 dedicated Level 1 technical support to minimize downtime and keep critical networks and surveillance systems online
  • 4-hour service response window for rapid troubleshooting and remediation of CWDM hardware and software issues
  • Three-year subscription delivers long-term reliability and predictable support budgeting for IT and security teams
  • Proactive device onboarding, configuration assistance, and software updates to accelerate deployment and reduce onsite visits
  • Access to a Technical Account Team and Help Ticket Portal for prioritized case handling and clear escalation paths

Quick Specifications

Product Model
CWDM-A2A851LCR-B-L1Y3
Brand Name
Lantronix
Product Type
Service
Manufacturer Part Number
CWDMA2A851LCRBL1Y3
View Full Technical Specifications

Product Information Tabs

Overview

Ensure continuous operation of your CWDM infrastructure and connected security systems with the Lantronix CWDM-A2A851LCR-B Level 1 three-year software subscription. This Lantronix software & licenses service provides 24/7 direct technical support, a guaranteed 4-hour service response time, and a dedicated Technical Account Team to streamline device onboarding, configuration, software updates and real-time troubleshooting.

Designed for networking, monitoring and surveillance environments, the subscription reduces mean time to repair and protects uptime for critical applications. The service supports the Lantronix CWDM-A2A851LCR-B product and includes access to a Help Ticket Portal and prioritized escalation — delivering predictable support for security, remote monitoring and IT operations. With a three-year limited warranty and proactive account management, your team gains confidence and faster resolution without increasing internal headcount.

Purchase this Level 1 three-year technical support subscription to safeguard your networked security and surveillance deployments and ensure consistent performance. Contact sales to activate coverage and start onboarding your devices today.

Features

  • 24/7 dedicated Level 1 technical support to minimize downtime and keep critical networks and surveillance systems online
  • 4-hour service response window for rapid troubleshooting and remediation of CWDM hardware and software issues
  • Three-year subscription delivers long-term reliability and predictable support budgeting for IT and security teams
  • Proactive device onboarding, configuration assistance, and software updates to accelerate deployment and reduce onsite visits
  • Access to a Technical Account Team and Help Ticket Portal for prioritized case handling and clear escalation paths
General Information
Brand Name Lantronix
Manufacturer Lantronix, Inc
Product Type Service
Manufacturer Part Number CWDMA2A851LCRBL1Y3
Service Information
Provided Support Configuration, Help Ticket Portal, Software Update, Technical Account Team
Product Supported Lantronix CWDM-A2A851LCR-B
Warranty
Limited Warranty 3-Year