Lantronix CWDM-M1631LCR-B-L1Y3 Subscription for Technical Support for Lantronix Devices, 3-Year

Keep your security, surveillance and networking deployments running reliably with the Lantronix CWDM-M1631LCR-B-L1Y3 Subscription for Technical Support. This Level 1 software & licenses service delivers 24/7 direct access to Lantronix technical specialists who assist with device onboarding, configuration, software updates and real-time troubleshooting—so your teams spend less time firefighting and more time on mission-critical tasks. The subscription includes a guaranteed 4-hour service response time and a 3-year subscription duration, providing predictable coverage and fast remediation for hardware and software issues. Ideal for integrators and IT managers supporting security monitoring, remote access appliances and networked devices, this support plan reduces mean time to repair (MTTR) and strengthens overall system availability. Backed by Lantronix expertise, the service helps protect investment in surveillance and networking infrastructure while simplifying lifecycle management. Add this 3-year Level 1 support subscription to your deployment to improve uptime, accelerate deployments, and ensure compliant, secure operation of your monitoring systems.

• 24/7 direct Level 1 technical support for immediate access to Lantronix experts
• 4-hour service response to minimize downtime for security, surveillance and networking systems
• 3-year subscription that ensures long-term reliability and predictable budgeting
• Hands-on device onboarding, configuration and software update assistance to accelerate deployments
• Proactive troubleshooting and remediation to keep monitoring and IT infrastructure secure and operational