Lantronix CWDM-M947LCR-B-L1Y3 Subscription for Technical Support for Lantronix Devices, 3-Year

Keep your security, surveillance and networking infrastructure running with confidence using the Lantronix CWDM-M947LCR-B-L1Y3 Subscription. This Level 1 technical support subscription from Lantronix delivers 24/7 direct assistance and a guaranteed 4-hour response time, helping you reduce downtime and accelerate incident resolution. Over the included 3-Year subscription duration, our specialists guide device onboarding, optimize configuration, apply software updates, and perform remote troubleshooting—freeing your IT and security teams to focus on core operations.

Designed for businesses managing IP cameras, access control, monitoring platforms and remote IT appliances, this service improves uptime, speeds integration and ensures consistent performance across distributed sites. The subscription is ideal for deployments where continuous monitoring and rapid remediation are critical to operations. Backed by Lantronix expertise, you get predictable support costs and faster recovery when issues arise.

Add the Lantronix 3-year Level 1 technical support subscription to your purchase to strengthen your security and surveillance rollouts and ensure sustained operational readiness.

• 24/7 direct access to Lantronix technical specialists to resolve issues fast and keep critical systems online
• 4-hour service response window to minimize downtime for security, surveillance and networking deployments
• Expert device onboarding, configuration and software updates to accelerate time-to-value and reduce IT workload
• 3-year subscription term for predictable support coverage and long-term reliability planning
• Proactive remote troubleshooting and remediation to maintain monitoring, connectivity and compliance across distributed sites