Altowav ESUP-5-K60 AW2 K60 Enhanced Support, 5-Year
Special Order: typically 2–6 weeks
Ships directly from the manufacturer. This is an estimated lead time, not a guaranteed delivery date.
Availability can change and lead times may be longer. If your project has a deadline, check with us before ordering.
A member of our team will check with the manufacturer and personally reply by email.
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Key Features
- 5 years of priority, responsive technical support to minimize downtime and keep surveillance systems online
- Regular firmware and software updates for K60 platforms to maintain security, compatibility, and performance
- Remote diagnostics and troubleshooting that accelerate resolution for monitoring and network issues
- Access to critical security patches and compliance fixes to protect surveillance deployments
- Streamlined licensing and lifecycle management for easier administration of Software & Licenses
Quick Specifications
- Product Model
- ESUP-5-K60
- Brand Name
- Altowav
- Manufacturer Part Number
- ESUP-5-K60
Explore the details
Product information
ESUP-5-K60
Overview
Keep your surveillance and security deployments running reliably with Altowav ESUP-5-K60 AW2 K60 Enhanced Support, a Software & Licenses support package designed for long-term uptime. This 5-year enhanced support plan (Manufacturer Part Number ESUP-5-K60) delivers prioritized technical assistance, regular firmware and software updates, and proactive security patches tailored to the K60 platform. For IT and security teams managing monitoring systems, the package reduces mean time to repair with remote diagnostics, expedited troubleshooting, and direct access to vendor expertise.
Beyond reactive help, the support offering includes lifecycle guidance and compatibility assurance for AW2 K60 releases, helping you plan upgrades and maintain compliance across distributed surveillance installations. The result: fewer service interruptions, improved system security, and predictable operating costs for video surveillance, access control, and networked security solutions. Ideal for integrators and facilities managing mission-critical monitoring, this Altowav Software & Licenses support plan ensures your K60 systems remain secure, current, and fully supported. Contact our team to add ESUP-5-K60 to your deployment and extend protection and performance for the next five years.
Features
- 5 years of priority, responsive technical support to minimize downtime and keep surveillance systems online
- Regular firmware and software updates for K60 platforms to maintain security, compatibility, and performance
- Remote diagnostics and troubleshooting that accelerate resolution for monitoring and network issues
- Access to critical security patches and compliance fixes to protect surveillance deployments
- Streamlined licensing and lifecycle management for easier administration of Software & Licenses
| General Information | |
|---|---|
| Brand Name | Altowav |
| Manufacturer Part Number | ESUP-5-K60 |
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Plan your purchase
Is this right for your project?
Confirm the model, required accessories and delivery needs before ordering.
- SKU:
- ESUP-5-K60
- Manufacturer part:
- ESUP-5-K60
How do I confirm compatibility?
Check the specifications and manufacturer documents for your existing system. Send us your model numbers and project requirements if you need help selecting equipment or accessories.
Ask a product specialistWhen will this item ship?
Availability is shown above. Special-order items and project quantities may need additional lead time. Contact us to confirm a delivery date before scheduling installation.
Shipping, freight and delivery detailsWhat should I know about returns?
Returns require an approved RMA. Consult the linked return policy for deadlines and eligibility. For standard non-defective returns, eligible factory-sealed items carry a 15% restocking fee and customer-paid return shipping; open-box and used items are refused. Defective and DOA claims follow the policy's separate terms. Special orders and other exclusions are final sale.
Read return eligibility and exclusionsAltowav ESUP-5-K60 AW2 K60 Enhanced Support, 5-Year
ESUP-5-K60