Milestone HEMS-1000R-5Y-4HMC-30 4H Mission Critical with KYHD, 1000R, 5-Year

Keep your surveillance and security operations running without interruption with the Milestone Systems HEMS-1000R-5Y-4HMC-30 service. This licenses & warranties product delivers mission-critical support for Milestone 1000R-30 systems, combining a five-year service duration with a guaranteed 4-hour response time to rapidly address hardware faults. The plan includes Drive Retention (KYHD), so your organization retains custody of drives for secure evidence handling and faster recovery workflows. Designed for enterprise monitoring, CCTV, and remote security sites, the service reduces operational risk, shortens mean time to repair (MTTR), and protects investment in cameras, recorders, and network storage. With vendor-backed parts and prioritized dispatch, you get predictable support for critical surveillance infrastructure and improved uptime for compliance and incident response. Ideal for security integrators, IT teams, and facilities managers who require high-availability monitoring, this Milestone service ensures continuity and peace of mind. Contact your Milestone reseller or order this 5-year, 4-hour mission-critical plan today to secure your security operations and maximize system performance.

• Minimize downtime for security and surveillance systems with prioritized 4-hour mission-critical response
• Protect investment with a 5-year service term that maintains continuous monitoring and system reliability
• Keep control of evidence and hardware with Drive Retention (KYHD) for secure data custody
• Ensure fast recovery for Milestone 1000R-30 deployments through vendor-backed support and timely parts/service
• Improve operational uptime and predictable maintenance costs for enterprise security and monitoring environments