Netgear PMB0314-10000S Software Licensing, ONCALL 24X7 Category 4/1 Yr

Keep your security, surveillance and networking infrastructure protected and productive with Netgear OnCall 24x7 software licensing and support. This Software & Licenses service extends your coverage with 24x7 prioritized phone, email and remote diagnosis, so IT and physical security teams can resolve incidents quickly and maintain continuous monitoring. The contract includes a dedicated ProSUPPORT subscriber phone number for high-priority issues, Next Business Day replacement to reduce hardware downtime, and proactive firmware-alert notifications so you can plan upgrades on your schedule.

Designed for businesses that depend on reliable networking and camera monitoring, the Netgear OnCall 24x7 (1 year) service improves incident response and simplifies lifecycle management for switches, routers and security appliances. Benefits include faster mean time to repair (MTTR), reduced operational risk for surveillance deployments, and a single point of contact for escalation. Ideal for managed service providers, enterprise IT and facilities teams managing security systems. Purchase this Netgear Software & Licenses package to add enterprise-grade support and predictable service levels — contact sales to add OnCall 24x7 to your security or monitoring deployment today.

• 24x7 prioritized phone, email and chat support to keep security and surveillance systems running without disruption
• Dedicated ProSUPPORT line and high-priority escalation for faster resolution when minutes matter
• Proactive firmware alerts plus remote diagnosis to reduce downtime and simplify maintenance planning
• Next Business Day replacement for covered hardware to minimize repair-related operational impact
• One-year coverage that extends initial support and delivers predictable service for IT and networking teams