Netgear PMB0351-10000S software Licensing, ONCALL 24X7 CATEGORY 1/5 YRS

Keep your security, surveillance and networking infrastructure covered around the clock with Netgear OnCall 24x7 software licensing. This five‑year support contract extends beyond the standard limited warranty to deliver continuous technical assistance via phone, chat and email so IT and security teams can resolve incidents quickly and maintain uninterrupted monitoring. The service includes a dedicated ProSUPPORT subscriber number for high‑priority issues with less than four‑hour response or call‑back times, plus remote diagnosis and Next Business Day replacement to minimize device downtime.

Netgear OnCall 24x7 also provides proactive email notifications for firmware updates, helping you plan maintenance windows and keep firmware current across switches, routers and surveillance appliances. Ideal for businesses running critical security and surveillance deployments or enterprise networking, the service reduces mean time to repair and offers predictable support costs over a 5‑year term. Add OnCall 24x7 software licensing to your deployment to improve uptime, speed troubleshooting and protect your investment—contact sales or purchase now to ensure continuous monitoring and operational readiness.

• 24x7 access to Netgear ProSUPPORT via phone, chat and email to keep security and networking systems operational
• Dedicated high‑priority support line with under four-hour response/call‑back for critical incidents
• Proactive firmware and update notifications to reduce downtime and simplify maintenance planning
• Next Business Day replacement and remote diagnosis to restore surveillance and monitoring equipment fast
• Five‑year coverage that protects your investment and delivers predictable support costs for IT and security teams