Netgear PMB0352-10000S software Licensing, ONCALL 24X7 CATEGORY 2/5 YRS

Maximize uptime and protect your security, surveillance and networking investments with the Netgear OnCall 24x7 software licensing service. This Software & Licenses support contract extends NETGEAR’s technical assistance beyond the standard 90 days, delivering 24x7 phone, chat and email support and remote diagnosis for speedy issue resolution. Key specifications include a dedicated ProSUPPORT subscriber phone number with high-priority escalation and under four-hour callback, Next Business Day replacement for eligible hardware, and a five-year service duration to match long-term deployment cycles. The service also provides proactive email notifications about firmware releases so IT and security teams can plan upgrades and reduce risk to monitoring systems. Ideal for enterprises and integrators managing IP cameras, NVRs, switches, and other networked security gear, this license helps ensure continuous operation and fast recovery from incidents. Purchase Netgear OnCall 24x7 to give your operations team guaranteed, prioritized support and predictable lifecycle coverage—add this license to your security or networking deployments to reduce downtime and support costs.

• 24/7 access to expert phone, chat and email support to resolve critical security and networking issues quickly
• Dedicated ProSUPPORT phone number with high-priority escalation and under four-hour callback to minimize downtime
• Next Business Day replacement for eligible hardware to keep surveillance and monitoring systems operational
• Proactive firmware update alerts plus remote diagnosis to reduce unexpected outages and simplify maintenance
• Five-year coverage to align with long-term deployment plans and lower total cost of ownership